Good evening my lovelies,
I am going to tell you something about the dishonest way most perfumeries are run here in Italy. Yes, you heard that: dishonest! I really don't know if this is up to the sale assistants, but I think so, because there is no way they haven't heard of this commandment during their training: there are samples of most of the products, and those must be given to customers when they make purchases for € 10, 00 and more.
Now, it's been at least 4 years that I haven't been given a sample, even when I make a purchase for € 40,00 and more. This is not fair! When I bought my Diorskin Nude foundation, I had actually asked for a sample of it first, as I didn't want it to be such a waste as my Clinique one. Geez, that foundation costs € 38,00 and money does not certainly grow in my backyard (I don't even have a yard). Can you believe that I visited 3 stores and EVERYONE REFUSED to give me a sample, saying that they "didn't have samples for that"? Oh for crying outloud, I know those drawers below the stands are FULL OF SAMPLES! One has actually given me a make-over, because I insisted I wanted to try the foundation on my face before I decided whether to make that expensive purchase or not. I was irritated to say the least.
J'accuse: sale assistants in Italian perfumeries keep the samples for themselves!
What part of "samples must be given to customers" did they not understand? And refusing to give them is DISHONEST!
Plus, sale assistants in such chains are useless. They can't help you decide on which foundation is best for your skin, because they can't even tell you what your skin type is! I had one giving me a foundation for oily/very oily skins once!
To top it all, even when it's their fault, because they sold you the wrong products, you can't have refunds or change the product, and I really think this is ridiculous!!! Especially when I have spent way more than € 10,00!
Now you know why only buy moisturizers for my face at the chemists': they're the only ones who have competent sale assistants, and they do give you samples so that you can decide if it works for your skin or not, before you buy it!
OK, rant over, I just needed to vent, because it's really irritating!
Have you ever had similar experiences in your country?